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How to Fix Canon Printer Offline Error?

Attempting to print something important and getting a ‘Printer is Offline’ error message? Nothing is getting printed and you do not even have the slightest of ideas that why is it happening. Ranging from connectivity issues to a printer which is powered down, a printer can go offline for varying reasons. There are troubleshooting tips which are essential for bringing the canon printer offline to online.<

Possible Reasons for Printer Turning Offline

When your computer is not able to communicate with the printer the computer says printer is offline. Let us look at the reasons which can lead to this problem:

  1. The USB Connection

It might happen that the USB is not connected properly. Most of the times, the cable is not seated properly at the computer or at the printer end.


Troubleshoot: Try resetting the cable to ensure that all the connections are secure. Disconnect the USB and reconnect it.


  1. LAN Connection (Wireless)

One of the possible reasons for canon printer offline is that the wireless router and computer might have lost connection. Also, there may be a communication break-off between wireless printer and the wireless router. In addition to these reasons, there is another reason. The Canon wireless printer detects all the nearby access points and if a wrong access point is selected, it gets connected.


Troubleshoot:These problems can be rectified very simply by just restarting and attempting again. The problem with access points can be done by selecting the correct access point.


  1. Configuration Problems

In some cases, the printer is not connected to the correct port. This can be corrected very easily by just checking the configuration of your system. Check if all the connections are done properly.


  1. Default Settings

The printer might not be selected as the default printer. This can be rectified by just checking the Printers folder and setting Canon printer as default printer.


These are some of the most common problems which can turn the Canon Printer offline. Still, printer showing offline status? Two alternative solutions are provided in order to provide help with the Offline Status issues.


  • Restart the Printer Spooler Service
  • Go to the Services section (Desktop App). Right-click on the Print Spooler, click Restart. If the Restart option is grayed out then click upon Start
  • Click on Print Spooler once again and choose Properties. Set the Startup type as Automatic. Click OK to save all your settings.
  • When done, restart your PC and try printing your file to check if your printer works.



  1. Disable the ‘Use Printer Offline’ Feature
  2. Open Control Panel. Click upon the Hardware and Soundand then open the ‘Devices and Printers’ section.
  3. Find and right-click upon Canon Printers under the Printers Select ‘See what’s printing’.
  4. Click Printer to check if theUse Printer offline is unmarked. Click printer again and Cancel all documents.
  5. Print your file to see canon printer works or not.


All the above steps will unfailingly help in rectifying all the issues. If all the above steps do not prove out to be helpful then try contacting Canon Printer Offline Support.

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