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How to resolve printer offline error?

Printers across the world today are multifaceted devices that help consumers with tasks like printing, copying, scanning and fax. These devices are programmed to print thousands of documents in one go without any glitches. Fortunately, these multifunctional devices come in compact sizes and do not occupy much space. These stand-alone machines save you the hassle of moving from machine to machine in order to get different jobs done.

Every corporate depends on this one device to ensure tangibility that leads to directives for action and results thereafter.

However, one common issue that consumers keep facing is the printer offline error. It is not practically possible for people to get the printer serviced at the service center. Hence, one ideal thing that can be done in such a case is to contact the printer offline support team. You may contact support teams on the helpline number available on the internet to troubleshoot printer offline error.

However, it is always beneficial to detect the cause of errors and if possible try and troubleshoot before contacting the support service. This can save the extra hassle of being hung up in the long waiting queues before you get connected to the support executive. Since people also depend on printers for printing out urgent documents, learning a few tips and tricks that could come in handyis a great idea.

Shared below are a few troubleshooting tips to resolve printer offline error:

  • Check if the printer is on

As lame as this may sound, it is one of the most recurrent causes for the printer offline error. Due to the non-usage of device for a considerable amount of time, it goes into sleep mode. To troubleshoot this concern you may slightly tap on the control panel of the printer to wake it up or press the switch on button.

  • Check the USB-Cable connection

If the computer says printer is offline, there is a chance that the USB cable connecting it to the computer is not properly attached. You may troubleshoot this issue by re-connecting the cable properly.

  • Check for the Wi-Fi connectivity

Chances are that the Wi-Fi connectivity might be lost or weak. In such a case the printer can be set offline to resolve the issue. Try re-connecting the Wi-Fi router to the access point. You may also explore the settings of the printer in order to reset the Wi-Fi connection.


  • Power drain the printer

One of the simplest troubleshooting methods is the power drain the printer. At times machines cease to work due to overcharging or usage. If nothing seems to work, press the power button for 5-10 seconds and if lucky, your printer should be back to working normally.

  • Update the device drivers

Try updating the printer driver that matches the device best. Here’s how it can be done:

Step1: Access run command (ÿ+R button)

Step 2: In the blank space, enter “devmgmt.msc”

Step 3: Press the enter button on the keyboard.

Step 4: Right-click on the printer hardware to access its properties.

Step 5: A dialogue appears. Select “browse my computer for driver software”

Step 6: Restart PC.

Once you have exhausted all the troubleshooting possibilities, you may choose to contact the printer offline support team for resolution.

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